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Shipping and Return Policy

Shipping and Return Policy

Shipping Rates
The rate charged for the shipping of your order is based on the weight and/or size of your products, and your location.  These charges will be added to your order according to the shipping and handling listed for the products you have added to your order. For orders with multiple items, shipping charges will  start with the highest item shipping and $2.00 for each additional item ordered. Any questions please email orders@dasfenster.com or call 706-548-4382  For Canadian orders please call 706-548-4382 for an exact shipping rate.

Shipping Fee
We do not refund the original shipping and handling that you paid on the order.

Shipping Policy
Turnaround:

All orders are processed within 7 business days : Monday - Friday 9am - 4pm.

Carriers:
We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Payment Policy
Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
Paypal

Credit Card Charges

Your credit card or paypal account will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order - If paying by check or money order please do not place an order online. Call us at  706-548-4382 to place you order.

Dasfenster
103 E Meadow Dr
Athens GA 30605
USA

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email info@dasfenster.com or call 706-548-4382 to issue a return

Return Exceptions
Magazine subscription are non refundable.  Food items can not be returned if they are opened. No returns on DVD's unless defective. No returns or refunds accepted on Closeout items.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order.  

Please Call 706-548-4382 for any questions regarding payment or shipping policies.

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